Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time, by Susan Scott
In Fierce Conversations, Susan Scott guides us in tackling tough challenges and enriching relationships through a certain approach to conversations, which she calls “fierce conversations.” She defines a fierce conversation as one in which “we come out from behind ourselves into the conversation and make it real.” The premise is that our lives succeed or fail gradually, then suddenly, one conversation at a time. While no single conversation is guaranteed to change the trajectory of a career, a business, a marriage, or a life, any single conversation can. My “family business” is communications so it underpins all of the work I do. I’ve used this book with many of my coaching and consulting clients because, as Susan says, business is fundamentally an extended conversation. Improving human connectivity can be a source of a new and sustainable competitive edge for companies and leaders.
Contributed by Teresa Kay-Aba Kennedy, Ph.D., MBA.
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